Refund Policy Software Training: The nature of our products is software based. Hence once the software is sold we will not be able provide any refund unless of course there was problem accessing/downloading/streaming the software. Honeydewz offers Students a thirty (30)-day, no-questions- asked money back guarantee on Courses that are purchased on the Honeydewz website (at www.honeydewz.com) or via Android applications. Any Courses purchased through Third Party Platforms or the iOS application will not be eligible for refunds. If You, as a Student, are unhappy with such a Course and request a refund within thirty (30) days of the date that You paid for access to that Course, We will provide You with a full refund of the amount You paid. To request a refund, please contact Us via firstname.lastname@example.org. Please note that if We believe that You are abusing Our refund policy in Our sole discretion, We reserve the right to suspend or terminate Your Account and refuse or restrict any and all current or future use of the Services, without any liability to You. If you are an Instructor, you acknowledge and agree that Students have the right to receive a refund as set forth in this section. See Instructor Terms for additional information on refunds. Certifcations: In case you happen not to pass the exam, simply forward us your “Exam not passed” certificate that you have received from HP/PearsonVUE, within 60 days of purchase of our mock certification engine and we will refund your money after deducting the 10% admin and payment gate fee.